1. Information We Collect

Effective Date: 20th December, 2024

At HeyHippos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.heyhippos.com.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our services.

PRIVACY POLICY

2. How We Use Your Information

3. Sharing Your Information

4. Cookies and Tracking Technologies

6. Your Rights

5. Data Security

7. Third-Party Links

9. Contact Us

8. Updates to This Policy

We use your information to:

  • Process and fulfill orders, including shipping and returns.

  • Improve website functionality and customer experience.

  • Send promotional offers, newsletters, or updates (you can opt-out anytime).

  • Comply with legal obligations and prevent fraudulent activities.

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers: For payment processing, shipping, and other operational needs.

  • Legal authorities: If required by law or to protect our legal rights.

We use cookies to:

  • Enhance site performance and user experience.

  • Analyze website traffic and visitor behavior.

You can manage your cookie preferences in your browser settings.

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, and shipping address provided during account creation or checkout.

Payment information (e.g., credit card details) processed securely by third-party payment gateways.

b. Non-Personal Information:

IP address, browser type, device information, and other technical data.

Cookies and usage data to enhance your browsing experience.

We take appropriate technical and organizational measures to protect your personal information. However, no online platform is 100% secure, and we encourage you to take precautions when sharing personal data.

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications.

  • Restrict or object to the processing of your data.

  • To exercise these rights, contact us at privacy@heyhippos.com

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@heyhippos.com